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Access & Facilities

Eureka! aims to provide a high quality experience for all visitors.

Access

For your safety and enjoyment all children are required to be accompanied by an adult at all times.

Eureka! is a non-smoking site.

Visitors with visual impairments

For anyone with visual impairments there is a full range of multi-sensory exhibits available. Museum information is available in large print and from Talking Maps on the ground and first floors and there is level access with a lift between floors. The reception area is well lit with natural light.

Visitors with hearing impairments

Museum information is available from Talking Maps on the ground and first floors and one of the tills at the admissions desk is fitted with an induction loop.

Visitors who are wheelchair users or with mobility difficulties

There is a dedicated disabled vehicle-user bay 50 metres from the main entrance. Assistance can be provided if requested. A limited number of wheelchairs are available on loan. Access at the main entrance to the museum is level. There is a low level counter at the admissions desk.

Facilities

The Eureka! Cafe

The Eureka! Cafe serves a selection of hot and cold meals and snacks every day from 10.00am to 4.30pm. Download the latest cafe menu.

On 16 June 2008, management of the Eureka! Cafe was taken in-house. We are excited about this opportunity which will enable us not only to bring you fresh, locally-produced food at great value but also to create a high quality experience for all our customers.

Picnic Areas

An outdoor picnic area and playground are available for visitors wishing to bring their own lunches (we regret that packed lunches may not be eaten inside the museum) as well as a heated railway carriage which is open between 11.00am and 2.00pm. In the warmer months (usually March-October) a marquee and Tuck Shop, serving snacks and ice-creams, are available outside the museum.

The Eureka! Car Park

Pay and display parking is available at the on-site Eureka! car park. The car park is open everyday (except 24-26 December) from 5.30am to 8.00pm. The car park machines accept all types of coins except bronze. Please have the exact amount as no change is given.

Charges are as follows:

Cars
Up to 5 hours - £2.50
Between 5 and 12 hours - £5.00
More than 12 hours and overnight (6pm-8am) - £10.00

Coaches
Every 4 hours - £10.00 (between 5.30am-8pm)

Groups
Parking is free for pre-booked groups and corporate delegates.

Emergency Contact Numbers
To contact Eureka! staff about any car parking issues in an emergency please call +44 (0)1422 398494 or +44 (0)7776 446753.

Contract Car Parking
Contract car parking is available from £40 per month for daily parking. Find out more...

The Eureka! Shop

The Eureka! shop sells a full range of toys, books and gifts for children of all ages.